They have about 20 different meals you can choose from. During the descent every single one of the business class flight attendants came up to each passenger to thank them for flying with Thai. Bottom line. Let’s get to know the brand new Thai Airways Airbus A350-900XWB (Extra Wide Body), which was just recently introduced. I will have trouble sleeping too…. What an awesome trip. We also offer wider seats with more than generous legroom that you cannot find amongst other worldwide airlines. It goes without saying that Wi-Fi pricing is on the high side, though I at least appreciate that the Wi-Fi was really fast when I used it, and at least the Wi-Fi allowances are high. Also if the caterers were lazy and used any MSG in the food, as is super common in Asia, this combined with alcohol, would almost guarantee you get no sleep. I thought the the Thai staggered seats remind me of the United Polaris design except United cramped so many seats into the cabin. But the aircraft was modern and comfortable, no idea why they use it on a short hop. If you'd like to participate in the discussion, please adhere to our commenting guidelines. Always my favorite. Thai Airways business class is just about perfect on the A350. Aircraft Type Code 359. About BenBen Schlappig (aka Lucky) is a travel consultant, blogger, and avid points collector. My husband and I flew Thai business class on their A380 (LHR – BKK) as part of our first international premium cabin trip in December 2015. We had a quick taxi, and at 12:55AM we were cleared for takeoff on runway 19L. As far as what I told the cabin manager, I actually just mentioned how phenomenal the service was, and how I was so impressed and I couldn’t think of anything they could really do to improve. Thailand is mostly a leisure market that’s highly price sensitive, and the economics of operating an ultra long haul flight without high yield business demand is challenging. Do you normally have a cappuccino right before going to bed? Lavatory. Thai’s Business Class became one of the best in the World now, beating Emirates, being my previous favorite. At Suvarnabhumi Airport they scan your boarding pass as you enter the gate area, and then you just sit down in the gate area until boarding starts. At this point the crew started to prepare the cabin for landing. Thai Airways International is among one of my favorite Asian carriers. Thai Airways Air 940 Save my name, email, and website in this browser for the next time I comment. Service began the moment I settled into my seat. Having used TG as my only choice in the past, I stopped flying with them, the disappointment on a ZRH-BKK in F was just too much. Medical Outlet. In my opinion Thai Airways has a first rate business class product on their A350s. Great review however i find it so interesting a lot of the reviews say the same thing,great food excellent service but the lounges need attention !!!!! At that point I selected the only remaining “true” window on the left side, which was 15A. Outside of banner ads published through the Boarding Area network, this compensation does not impact how and where products appear on this site. I was served a cookie to go along with it. Lucky what did you reply when asked if there was anything they could do to improve the service? Thai Airways business class dinner — champagne & nuts. I hope that after all the work and little sleep you headed straight for the Lufthansa lounge at MXP for the best lounge coffee that I have had in a long time. Jan 1, 2017. While Thai Airways serves business class meals on trays (rather than directly on the tray table), that system actually makes sense for them, because they’re so efficient. Oddly when I went to check-in I was assigned a different seat. What they could improve? Ben – What is a UBS port? Depart: 12:40AM Now to the specifics, Thai has a staggered business class configuration on their A350s. Thai Airways A350 business class was spectacular, which I wasn’t expecting. Earn 60,000 bonus points | 2X points on travel and dining. Happy and Safe travels. Overall, I’d say the service and the food have improved markedly over the past few years. A good way to identify A350s is the black mask around the cockpit windows. I couldn’t wait to see what Thai Airways business class would be like, as I had never flown Thai’s long haul business class before (though I have flown their long haul first class). Thai Airways introduced the newest aircraft in its fleet – the Airbus A350, becoming the … I boarded through the forward door, where I was greeted by two flight attendants who couldn’t have been kinder. I’m often hard on Thai for the poor financial shape it is in and for its dated business class on the 747 and 777. While it takes some getting used to, it felt appropriate for Thai, and I appreciated the bold design they chose. For a one hour flight its not bad but the aircraft desperately need a refit. On this flight dinner was served after takeoff, and then breakfast was served before landing. Pre-departure drinks of choice? Register here to save your space. That was all great until the ROP program was literally raped and murdered, I go with SQ and Krisflyer now. @ JDS — Hah, sharp observation! After the conclusion of the meal I ordered a cappuccino. The problem is while the SQ’s main is usually spectacular the appiess send the overall meal to hell in the proverbial hand cart. Great review of the TG A350 product! Thai Airways business class dinner — cheese plate, Lastly dessert was served about an hour after takeoff. I have also visited the Turkish Lounge as you had reviewed, but I did no think it is up to SQ and EVA’s standard. And as you can see they have kept the overhead bins in the center section, like Cathay Pacific but unlike China Airlines, Qatar and Singapore, for the A350's I've had the pleasure to fly. The starter was excellent, as was the garlic bread I was offered to go along with it. While that’s better than nothing, that will last you maybe 10 minutes with normal use, so is hardly anything to get excited about. After the meal the crew offered to make my bed, so I checked out the lavatory during that time. Business Class passengers enjoy wider, more comfortable seats.There are 32 seats in Royal Silk Class, which was designed for maximum Business Class passenger comfort, by placing a distance of 41-46 inches between seat rows. I flew A380 from FRA to BKK and back earlier this year in Business and everything was spot on. Overall I thought the seat was quite comfortable. Thai Airways have replaced their Boeing 777 service with a new Airbus A350 to tie in its European services. One of the most underrated hard/soft products out there – the food has always been sublime, though I rarely care for the random assortment of appetisers to start off. There were nearly 200 movies, and also quite a few TV shows. When I woke up I tried to go back to sleep, but then I placed so much pressure on myself to go back to sleep that I couldn’t. I had my first ever Business experience with TG back in January on a 777 with exactly the same product as that A350. Where TG do fall flat is on their legacy aircraft hard product all of which feature the ubiquitous angled lie flats while the 744s are positively jurassic Mind you I am not a big fan of SQ’s J hard product which I think is due for a tenth if not sweet 16 birthday celebration. Impressed. The cabin manager even approached each passenger and asked “do you have suggestions for how we can improve our service?” Wow. Then at 12:40AM we began our pushback, and five minutes later we started our taxi. As we climbed out I browsed the entertainment selection. Thai’s A350 doesn’t offer a premium economy class, instead boasting 289 standard economy seats in a … Please check your email to confirm your subscription. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Open Thai Airways Public Information Centre website, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. The Airbus A350 XWB was designed in Thai contemporary design and is equipped with ambient LED based mood lighting complete with 16.7 million colors. Service and food were good on both flights but nothing overly special. The other aircrafts still have older seats and some are angled flat seats, particularly the 777s. My tray was cleared less than 90 minutes after takeoff, so I was ready to get some rest with about 9hr30min remaining to Milan. It means they can perform the entire service without using carts, since they simply remove your tray when you’re done with each course. In that sense, one should not expect consistency with TG and the next flight can be a total disappointment. Aircraft: Airbus A350-900 The bed was quite comfortable. It really depends, as is often the case, on the cabin crew dynamic. Would love to try this product. The first thing I noticed was just how purple the cabin was. Combine this with the legendary Thai onboard service, and it’s a product I’d be more than happy to fly long haul. SQ’s 787-10 staggered business cabin also share resemblance of the Thai A359 design. The spectacular flight attended noticed my excitement and refilled my champagne flute throughout the whole night. Five minutes later the safety video was screened. Facebook. We ended up touching down in Milan at 6:45AM, and then had a five minute taxi to our arrival gate, where we pulled in at 6:50AM. I loved seeing the food pics. This is the aircraft type I was supposed to be on during my HND-BKK route. Thai Airways’ A350-900 business class cabin consists of a total of 32 staggered seats. Good to see TG back on their game. If you’ve flown Thai business class, what was your experience like? Thai Airways business class dinner — appetizer. Once that was done, I was asked if I wanted a cheese plate, which I was served 50 minutes after takeoff. Better than Cathay first class I must say. They aren’t good enough to justify it. A few minutes later I was also brought a pair of pretty good quality headphones. They pointed me down the left aisle towards my seat. Editorial Disclosure: The editorial content on this page is not provided by any entity mentioned herein. The entertainment and Wi-Fi were very good as well. 20 minutes after takeoff I was served my first drink, along with some nuts. Sounds like a good experience overall. But of course a last minute aircraft swap which Thai is famous for. The spacious overhead area was designed to improve in-flight comfort, with bigger overhead stowage compartments, larger panoramic windows, with more space in all classes of service. Reminder: OMAAT comments are changing soon. This is really frustrated. The first of the model is called HS-THB, also known as Wichian Buri–named by King Bhumibol–which is identical to the name of a district in Phetchaburi Province. As much as I love Thai, I find their food to be one of my least favorite among SE carriers, and while their service in F has been amazing each time, I can’t say the same for C. Not that it was bad, but certainly not exceptional. Rarely post – but I cannot agree more with your review of TG A350s. Originating in Australia or New Zealand would have droppe… Earn 85,000 Membership Reward® points | Terms Apply. We booked the flight via United MileagePlus, for 100,000 miles plus about $64 in taxes and fees. Meanwhile the other rows have seats that are much further from one another, though the downside is that they’re close to the aisle, so you don’t feel like you have much privacy. The seat layouts alternate in each row. They made sure my glass was full, and regularly checked if I wanted a snack or anything else. Obviously that’s not Thai’s fault, I’m not sure what was going on. After an incredible week in Sri Lanka, it was time to say goodbye in style and what better way than by experiencing Thai’s brand new business class on the A350! Used to be gold with Thai and loved flying them, They had a very underrated miles program in Royal Orhcid Plus, I utilised the free upgrade from PER-FRA return and took advantage of some of their 50% off reward bookings they quietly offered gold flyers. Let me note upfront that I didn’t have terribly high expectations, as I’ve historically considered Thai to be a second tier Asian carrier, and not quite to the level of Cathay Pacific, Japan Airlines, Singapore Airlines, etc. While economy was pretty full on this flight, business class was only about half full, and the other three seats in my row were empty. Going to do so soon. The seats and amenities were roughly what I expected, but everything else exceeded my expectations. Baby Bassinet. This was one of the best airline breakfasts I’ve had in a long time. I decided to go for a window seat even though I knew that Thai's Business Class comes in a 2-2-2 configuration. At around 6:15AM Milan time the captain announced we’d be descending shortly and would be landing in about 35 minutes. Thai A350-900 at NRT Gate 44. I am glad you have given Thai A350 business class service a fairly positive review. I booked this ticket using Avianca LifeMiles — the cost was 78,000 miles plus $49.33. I just want to say thanks to you Lucky for posting good points deals which helped my have this experience! I was impressed by how clean the crew kept the lavatories, down to the toilet paper being perfectly folded at all times. As a side note, their food even in coach on short flights is better than business class on US carriers. This 11 hours stretch from Brussels to Bangkok was a very comfortable and relaxing trip. In some rows the seats are closer to the aisle, which isn’t ideal, in terms of being able to look out of the window and also in terms of privacy. 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